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FAQs

At Sprint Couriers, we are committed to providing fast, reliable and efficient delivery services across Botswana and beyond. We understand that our customers may have questions about our services, delivery timelines, pricing and more. To make your experience seamless, we’ve compiled a list of frequently asked
questions to provide clarity and assist you in making informed decisions.

Sprint Couriers provides reliable domestic and international courier services, including express delivery, same-day delivery, bulk shipments and e-commerce logistics.

You can track your parcel online by visiting our website and Sprint Couriers mobile App downloadable in Play Store and App Store…

We have 51 branches across Botswana, ensuring fast and efficient deliveries nationwide. Check the contact page on our website for the nearest branch.

You can schedule pickup by booking online through our website, Sprint Couriers mobile App, WhatsApp, Email, or by calling your nearest Sprint Couriers branch.

Shipping costs vary based on the package weight, size, and destination. Use our Get a Quote online application on our website and Mobile App or WhatsApp, email, Call or visit our nearest branch to get a quotation

We provide Cash-On-Delivery (COD) services for our customers. Contact us to learn more about setting up COD for a seamless delivery.

If your package is lost or delayed, be sure to get in touch with our customer service team immediately with your tracking number. We will investigate and provide
updates on your shipment status.

We value your input! Please take a moment to complete our Feedback Form and help us serve you better.