FAQs

At Sprint Couriers, we are committed to providing fast, reliable and efficient delivery services across Botswana and beyond. We understand that our customers may have questions about our services, delivery timelines, pricing and more. To make your experience seamless, we’ve compiled a list of frequently asked questions to provide clarity and assist you in making informed decisions.

Sprint Couriers provides reliable domestic and international courier services, including express delivery, same-day delivery, bulk shipments and e-commerce logistics.

You can track your parcel online by visiting our website and entering your tracking number. Alternatively, contact our customer service team for assistance at 76 999 965 | 390 3300.

We have 42 branches across Botswana, ensuring fast and efficient deliveries nationwide. Check the contact page on our website for the nearest branch.

You can schedule a pickup by calling your nearest Sprint Couriers branch or booking online through our website.

Shipping costs vary based on the package weight, size, and destination. Use our online shipping calculator on our Mobile App or visit a Sprint Couriers branch for a quote.

We provide Cash-On-Delivery (COD) services for our customers. Contact us to learn more about setting up COD for a seamless delivery.

If your package is lost or delayed, be sure to get in touch with our customer service team immediately with your tracking number. We will investigate and provide updates on your shipment status.