Domestic Services
At Sprint Couriers, we have designed three delivery options for our customers based on their needs, with speed and price noted as the main determinants for our clients. Our value offerings for our clients within Botswana are as follows:
Sprint Service
Our Sprint Service is specially designed to get the highest priority shipments to their local destination within 1 hour. This is subject to a 75km radius by road from the office the shipment leaves from, our Sprint Service is specifically intended to relieve our clients of that last-minute stress and get their shipment to its destination in the shortest possible time frame.
The Sprint Service runs on the hour, every hour from 8am to 5pm every day. Every regional Sprint Couriers office guarantees this service, giving clients across Botswana the chance to avoid the stress of pressing delivery requirements and get their shipments where they need to go, quickly.
Same Day Service
This is a same-day door-to-door express service subject to a 500km radius by road from the office where the shipment is leaving. Collection is made from your premises immediately upon receipt of your call with dispatch on the first available flight or vehicle depending on the distance covered. Delivery is affected within 90 minutes of flight arrival, often earlier. Telephonic proof of delivery is provided within 30 minutes of delivery if requested. This service is available to all cities and major towns and villages.
Budget Service
Our Budget Service offers next-day delivery at the most affordable prices. The distance covered increases to the whole of our network to reach the destination by the next day for delivery before the end of the day, i.e. by 14:00hrs. For example, a shipment leaving Maun at 16:00hrs will reach Gaborone the next day by 08:00hrs and will be delivered before the close of business day. Every Sprint Couriers office offers this service.
This is a reliable and secure overnight express service. Collection is made from your premises throughout the day for dispatch overnight by express road cargo. Delivery is achieved the following day by 14:00 hrs at the absolute latest. 100% of our overnight express service deliveries are done with our own Sprint fleet.
Dawn & Dusk Express
A guaranteed early morning/late evening delivery is done by 08:00hrs or after 18:00hrs the next working day or by a specified time. This service is available to all major centres serviced.
Storage Solutions
Our storage and warehousing services complement our distribution services. Sprint Couriers provides a safe and secure storage solution for short as well as long-term storage, and from small to large quantities of product or equipment. We are conveniently located within easy access Sprint Couriers can take care of all your warehousing and distribution needs in our dedicated warehouse facilities.
International Services
Owing to our international partnership with the Aramex group, Sprint Couriers can offer our clients international delivery services that cover destinations across Europe, the Middle East, the rest of sub-Saharan Africa and Asia.
International Parcels
When it comes to the delivery of international parcels, there are a few things that customers need to bear in mind:
1. Firstly, there are no weight restrictions on international parcels. International parcels may include, but are not limited to, items such as: non-hazardous chemicals, alcoholic beverages, animal products, computer components and parts, prescription drugs, foodstuffs, grain samples, fabric samples, electronic equipment, circuits and circuit boards, labels, communication equipment, CDs, DVDs, tapes and so on.
2. Secondly, there are also no weight restrictions on international documents which include items such as: airline tickets, annual reports, artwork/drawings, proofs, layouts, blank forms, blue prints, advertising brochures or pamphlets, booklets, business cards, calendars, blank cheques, computer printouts, credit cards, catalogues and so on.
3. While Sprint Couriers does our best to relieve our clients of all customs-related stress and commit ourselves to the fastest, most effective delivery possible, consignments traveling under import licences or permit controls may experience delays in the transit times if the receiver does not have the proper licence or valid permit required.
Prohibited Items
Sprint Couriers prohibits the delivery of the following list of items, be it domestically or internationally:
- Furs
- Jewellery
- Cash
- Antiques
- Ivory
- Hazardous materials
- Perishable items, and
- Precious metals and stones.
Value Added Services
- Sprint Service – delivery to destinations within a 75km radius.
- Same Day delivery services
- Tender collection & delivery
- Visa collection & deliveries in the Republic of South Africa
- On Forwarding/Remote area delivery
- Saturday Deliveries
- In City Deliveries
- Dawn deliveries – deliveries made before 0800hrs, per customer request.
- Dusk Deliveries – deliveries made before 1800hrs – 2100hrs, per customer request.
- Insurance
- Packaging
- Delivery after hours (between 18:00hrs and 21:00hrs)
- Storage
- Same-day delivery to Johannesburg and Pretoria (South Africa)
- International Saturday collections and deliveries – only applicable to Johannesburg and Pretoria (South Africa)
- Customs Clearance
- Overnight Document & Parcel Express Delivery
Insurance Services
Sprint Couriers offers optional additional insurance as a value-added service to protect parcels in transit against loss or physical damage. This coverage is available upon client request at the time of transaction, particularly for high-value items.
In the event of loss or damage, the full invoice value will be reimbursed. The cost of coverage is set at 3% of the parcel’s declared value, which must be recorded on the waybill (Section 5). To file a claim, clients must submit the original tax invoice within 15 days of the incident.
Sprint Couriers delivers to all corners of the globe. With over 200 countries to choose from, we are capable of meeting all your international delivery requirements. Sprint Couriers specializes in worldwide collections and deliveries.
Our two services, International Documents and International Parcels, ensure that you get the best value for money and quality for international delivery
International Documents
We offer collection and delivery services for documents to and from international destinations and origins, with a weight limit of 2.5kg. Eligible items include, but are not limited to, airline tickets, annual reports, artwork/drawings, proofs, layouts, blank forms, blueprints, advertising brochures, pamphlets, booklets, business cards, calendars, blank cheques, computer printouts, credit cards, and catalogues.
International Parcels
We provide collection and delivery services for parcels to and from Global destinations and origins, with no weight restrictions. Items that can be shipped include, but are not limited to, non-hazardous chemicals, alcoholic beverages, animal products, computer components and parts, prescription drugs, foodstuffs, grain samples, fabric and fabric samples, electronic equipment, circuits and circuit boards, labels, and communication equipment. (This list is not exhaustive.)
Please ensure to liaise with the relevant government authorities for any items that may require permits or special clearance.
Prohibited Items
Sprint Couriers does not transport these standard prohibited commodities plus furs, jewelry, cash, antiques, ivory, hazardous materials, perishable items, and precious metals and stones.
Freight Services
Sprint Couriers offers services that facilitate the delivery of bulk or full load consignments–those with a weight in excess of 1 metric ton (1,000 kilograms).
Customs Clearance
Customs Clearance: We provide customs clearing services at competitive rates with the fastest turnaround time. To process customs clearance, the following documents are required:
- Tax/Commercial Invoice
- Proof of payment to the supplier (for credit terms, where applicable)
- Shopping cart details (for online purchases)
- Valid Tax Identification Number (TIN) of the importer